Before you contact RLI
Have the following information available to help the Claim department locate your file:
Your name
Policy number, if available
Claim number, if available
Contact information
Contact the Claim department
You can request a status update using any of the following methods:
Email (preferred)
[email protected]
Phone
800-444-0406
Fax
866-692-6796
Mail
RLI Claim Department
P.O. Box 3961
Peoria, IL 61612-3961
Product-specific claims
Some products have dedicated claim contacts. If your claim involves one of the following products, use the appropriate contact information listed on RLICORP.COM:
Transportation claims
During business hours: 800-444-0406
After business hours: 800-609-8041
Email: [email protected]
Workers' Compensation claims
Phone: 877-863-5095
Email: [email protected]
Fax: 877-863-4352
RLI Protect cyber claims
If your claim involves an RLI Protect cyber event, contact the Cyber Event Coach at 844-623-3095. Assistance is available day or night.
Need additional assistance?
If you have general questions about your policy or need help finding the correct claims contact, visit RLICORP.COM and select Contact, or call RLI's Service & Support team at 800-331-4929.