After you report a claim, RLI assigns a claim professional to handle your claim. If you do not know who your claim adjuster is, you can contact the RLI Claim department for assistance.
Before you contact RLI
Have the following information available to help identify your claim:
Your name
Policy number, if available
Claim number, if available
Contact information
Contact the Claim department
The RLI Claim department can help you identify the claim professional assigned to your claim and provide the appropriate contact information.
Email (preferred)
[email protected]
Phone
800-444-0406
Fax
866-692-6796
Mail
RLI Claim Department
P.O. Box 3961
Peoria, IL 61612-3961
Product-specific claim contacts
Some RLI products have dedicated claims contacts.
Transportation claims
During business hours: 800-444-0406
After business hours: 800-609-8041
Email: [email protected]
Workers' Compensation claims
Phone: 877-863-5095
Email: [email protected]
Fax: 877-863-4352
RLI Protect cyber claims
If your claim involves an RLI Protect cyber event, contact the Cyber Event Coach at 844-623-3095. Assistance is available day or night.
Important
RLICORP.COM does not provide an online directory or portal where policyholders can view the name or contact information of their assigned claim adjuster. If you need this information, contact the appropriate RLI claims team for assistance.
This article is based solely on information published on RLICORP.COM.