RLI offers different online payment options based on your policy or bond type. Follow the instructions below to access the correct payment portal for your account.
Before you begin
Have your policy or bond information available before starting. Depending on your product type, you may need your:
Policy number or bond number
Customer Reference ID (found in the upper right corner of your invoice)
ZIP code associated with your account
Always make payments directly through RLICORP.COM. RLI is not affiliated with DOXO.com or other third-party payment services. Using an unauthorized payment service may delay payment processing, result in additional fees or cause policy cancellation.
Personal Umbrella Policy
If you have an RLI Personal Umbrella Policy:
Go to RLI Insured Portal
Log in to your account or follow the prompts to make a payment.
From your Personal Umbrella account you can also manage your policy, renew your coverage and access policy documents.
Surety bond principals
If you are a Surety Bond Principal:
Go to Surety Payment Portal.
Enter your required bond information and complete your payment.
All other policyholders
If you have any other RLI insurance product:
Go to RLI Customer Portal.
Log in or enter the requested billing information to complete your payment.
Payment methods
RLI accepts:
Visa
Mastercard
American Express
Discover
Most major debit cards
Electronic check (where available)
Partial payments may be made by credit card or electronic check. However, failure to pay the minimum amount due on your invoice may result in a notice of cancellation for nonpayment. Payments must be received by the due date.
Enroll in automatic payments
If your policy is eligible for AutoPay:
Go to Customer Portal.
Select Register Now to create your customer account.
Add your Customer Reference ID and billing ZIP code.
Select AutoPay, then Add New.
Enter your payment information.
Accept the terms and create your AutoPay schedule.
There are no fees to participate in the automatic payment program for eligible direct bill policies.
Need help?
If you have questions about your payment, contact the appropriate billing team:
Personal Umbrella
Phone: 866-302-7925
Monday through Friday, 7:30 a.m. to 9:00 p.m. CT
Surety Bonds
Phone: 833-241-1612
Email: [email protected]
Monday through Friday, 7:30 a.m. to 6:30 p.m. CT
All other policies
Phone: 866-216-8009
Email: [email protected]
Monday through Friday, 7:30 a.m. to 9:00 p.m. CT